Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Privacy-First Approach
MerchVault is built on SpacetimeDB with privacy and transparency in mind. We collect only the minimum data necessary to provide our services.
Information We Collect
Account Information
- Wallet address and identity for SpacetimeDB authentication
- Username and email (if provided)
- Account balance and transaction history
Usage Data
- Box opening history and results
- Fairness verification requests
- Feature usage and preferences
Payment Information
- Payment processing through Stripe (we don't store card details)
- Transaction amounts and status
- Billing information as required by payment processors
How We Use Your Information
- Provide and maintain our blind box service
- Process payments and manage your account balance
- Generate and verify fairness proofs for box openings
- Improve our services and user experience
- Communicate with you about your account and our services
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in these circumstances:
- Service Providers: Stripe for payment processing, hosting providers for infrastructure
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption in transit and at rest
- SpacetimeDB's built-in security features
- Regular security audits and updates
- Limited access to personal data
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and associated data
- Export your data
- Opt out of marketing communications
Cookies and Tracking
We use minimal cookies and tracking:
- Essential cookies for authentication and session management
- Preference cookies to remember your settings
- Analytics cookies to understand usage patterns (opt-in only)
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@merchvault.com
- Support: support@merchvault.com
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the new policy.